Frequently Asked Questions
FAQs
What is a Digital Marketing audit?
Black Lab’s digital marketing audit is a structured review of how your online marketing is performing. We look at paid media, social, SEO, AI Visibility, tracking and your website, including how visible your brand is in AI tools such as ChatGPT and Google’s AI Overviews. You get a clear view of what is working, where budget is being wasted and what to fix first.
Why should businesses get an AI or Digital Marketing audit?
AI-powered search and research tools are growing rapidly alongside traditional search engines. The difference is that your prospective customers increasingly use these platforms to gather information before visiting a website. If AI systems cannot access or understand your brand properly, your organisation may not appear during that research stage.
Is AI replacing traditional search?
Not entirely. Traditional search results still matter and still send significant traffic to websites. However, AI tools are increasingly answering questions directly, which means fewer people click through to a website during early research. The brands that perform best are visible in both places.
Is AI optimisation different from SEO?
It builds on the same foundations. Clear content, a website that can be crawled, structured data and strong brand signals across the web have always mattered. What has changed is how AI tools interpret and present that information. A good audit checks both together, so you are not funding two separate projects.
Will websites still matter in an AI world?
Yes. Your website remains the main source of information AI tools draw on, and it is where enquiries and sales are won. What is changing is how people reach it and how much they learn before they arrive. That makes clear, accurate and well-structured content more important, not less.