Social media is taking the communications industry by storm. Some brands thrive, others flounder, but it’s customers who have truly found their social voice. Interacting with brands in countless different ways. Customer service platforms are big business and it’s almost inexcusable to underdeliver on the customer experience. Often viewed as a secondary task for the intern, social media can appear daunting. However the team at Black Lab Digital can help. From strategy creation and setting up social accounts to developing beautiful content and managing the channels, we have the expertise to help you make your brand a social media success.
Social media activity isn’t just about connecting with existing customers, it’s a great acquisition tool too. It’s cost effective, accurately targeted and a powerful way to build a brand. We know. We’ve watched it work and we’re proud to say that we’ve made it happen for some great brands.